Shipping policy

🚚 Shipping Policy

All of our items are made to order through our professional print partners. This allows us to offer a wide range of colors, sizes, and designs while reducing waste.

Processing Time

Each order is custom printed just for you. Production typically takes 2–7 business days before shipping. Please note that processing times may be slightly longer during peak seasons or holidays.

Shipping Time

Once your order is shipped, estimated delivery times are:

    •    United States: 5–10 business days

    •    Canada: 10–15 business days

    •    International: 10–20 business days

You will receive an email with a tracking number as soon as your order ships. Tracking updates may take 24–48 hours to appear.

Shipping Costs

Shipping rates are automatically calculated at checkout based on destination and product type.

Multiple Packages

Because we work with several production partners, items in the same order may arrive in separate packages—but don’t worry, you’ll get tracking for each one!

Order Issues

If your order arrives damaged, or if it’s been over 20 days and you haven’t received your package, please contact us at [your email address] with your order number and a brief description of the issue.

Incorrect Addresses

Please double-check your shipping address before completing checkout. We are not responsible for orders shipped to incorrect addresses entered by the customer.

Thank you for shopping with Chic Stitch Duo — every order is made with care and sent straight to you 💙